FAQs
Who Do I Ask For Help?
The fastest way to get your pet fostered is to complete our application. Similarly, the fastest way to become a foster is to complete the foster application form. If you have questions beforehand please contact us.
Frequently Asked Questions
What does Operation Foster do?
Operation Foster, a service of PACT, provides peace of mind to military personnel facing deployment and pet owners undergoing medical treatment by placing their pets into safe, loving foster homes until they can be reunited. Since our founding over 11 years ago, we’ve helped more than 3,000 pets in all 50 states.
How does Operation Foster Work?
Here is how the process works:
- Foster families and pet owners complete applications.
- We collect pictures, vet records and other information from pet owners.
- We also require and collect information about a Point of Contact (POC) who is responsible for decisions if we can not reach you.
- We conduct remote home checks at new foster homes to ensure the safety and suitability for pets.
- We identify an appropriate foster family as soon as possible.
- After we find an appropriate match, we help facilitate the initial meeting between the pet owner and the potential foster.
- Contract: If the pet owner agrees to the suggested foster family, we will issue a legal foster contract to both the owner and the foster family.
- Support: Operation Foster offers ongoing management and support to both our foster families and the pets’ owners.
How can I volunteer?
Foster Family FAQs
What are the requirements to be a Foster Family with Operation Foster?
What is a Veterinarian Check?
- Operation Foster will contact your veterinarian to verify that your pet(s) is up to date on shots and spayed/neutered.
- Make sure you let your veterinarian and give them permission for them to speak with Operation Foster.
- If you have more than one vet, or a new vet, please provide us with both veterinarians’ information.
- If your pet has passed away, please provide us with your past pet’s name and the veterinarian’s information.
- Please let us know if your pet is under a different last name or under a partner’s or parent’s name.
What shots are required?
- Required core vaccines for dogs: Rabies, DAP; Canine Distemper Virus (CDV), Canine Adenovirus-2 (CAV-2), and Canine Parvovirus (CPV or parvo).
- Combinations shots may be listed as DA2PP, DH
- Required core vaccines for cats: Rabies, Feline Viral Rhinotracheitis (FVR), Feline Panleukopenia (FP), and Feline Calicivirus.
- Combination shots may be listed as FVRCP
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All kittens should have received Feline Leukemia Virus (FeLV)
Do all pets need to be spayed or neutered?
What is a Home Check/Visit?
- This is a session, usually done virtually through Zoom or Facetime, where we “visit” a new foster home. Our goal is to make sure that the animals will be safe, loved, and well taken care of in their foster homes.
- When we conduct a home visit, we are not looking to judge your decorating skills, or really the cleanliness of your house. Although if the house is trashed, or really dirty, it’s not really a safe house for a new animal.
- We will look for things like holes in fences, fences that are too low, or other issues that may make them easy for the new animal to escape.
- We will also look for open windows, exposed wires or other items that may pose a safety hazard.
- We will also scan for house plants that are poisonous to animals that aren’t out of reach.
- We also like to see where the animal will be kept, where other animals in the household are kept, and where exercised.
How are virtual home visits conducted?
You will be contacted by a member of the Operation Foster team to sign up for a home visit. You can pick a time that is convenient for you.
The Virtual Home visits can be conducted via Zoom, Facetime, Android Duo, or Google Meet. Please let Operation Foster’s representative know which you prefer or if you need help with technology.
For mobility purposes, use a cell phone, tablet, or laptop with a working camera.
At the selected time you will log on, we suggest you log on a few minutes early to make sure the settings are correct, and you can connect.
What should I expect during a home visit?
- The Operation Foster representative will go over Operation Foster’s foster programs.
- We will then ask for a tour of your home, we would like to see all areas the foster pet would have access to, including the yard. We would also like to see your pets and where, if applicable, the crates are kept.
- Then you have an opportunity to ask any questions you may have.
- The entire visit will take approximately 20-30 mins.
How do I prepare my home to be an Animal Foster Home?
What happens once I am an approved foster?
- Once you are approved, you will be part of the Operation Foster community! Your household will now be added to our growing database of approved fosters.
- We will ask you to keep an eye on our website and social media to see if there are any pets you might like to foster. If you are interested in a specific pet, please read the pet’s full bio on our website. If you think the pet would be a suitable match for your household, please reach out to the coordinator listed and let them know.
- If we determine that the household is a match, the Operation Foster representative will forward your contact information to the owner. The owner will then reach out to you and you will discuss the pet’s personality, routine, and other care needs, as well as your household’s dynamics and routines. If possible, we highly recommend a meet and greet. Once the meet and greet have been completed and you both think it will be a good fit, PACT must be notified, and we will send out a Foster Agreement for signatures.
What if we cannot due a meet and greet?
Sometimes due to distance or other complications a meet and greet cannot be completed prior to drop-off.
Many people will choose to do a meet and greet and drop off at the same time. If this has been discussed. Please let Operation Foster know and we will send out a Foster Agreement ahead of time and it can be signed prior to the meeting. If the meeting doesn’t go well, we will void the contract.
Can I foster more than one animal at a time for PACT?
Yes, at Operation Foster’s discretion, Foster Families can foster more than one animal at a time if space in your home allows for another animal.
If fostering for another organization other than Operation Foster, the foster’s pet owner and Operation Foster must be notified.
Can I choose the type of animal and breed I would like to foster?
Is the foster pet up to date on shots and spayed or neutered?
ALL PETS ENTERING OUR PROGRAM ARE REQUIRED TO BE UP TO DATE ON ALL SHOTS AND SPAYED AND NEUTERED.
On occasion a pet may not be spayed or neutered, which will be indicated in the pet’s bio, as well as the reason why the pet is not fixed. Such as a documented medical condition. This can be discussed with Operation Foster and the Owner.
Are the pet’s on flea and tick or heartworm medication?
Some, but not all pets may have gotten flea and tick or heartworm medication. Specifically:
- Operation Foster does not require that dogs or indoor cats have some sort of flea and tick preventive. Please make sure you discuss this with the owner. Most dogs are on flea and tick control, and
- Operation Foster does not require the pets be on monthly heartworm medications
- All Flea and Tick preventatives are paid for by the owner.
What are the bathing and grooming requirements?
What if I can’t Foster for the full length of the foster?
If you have an emergency or the foster pet is not adjusting to the new household, let Operation Foster know and we will look for a new foster.
Some pets have long foster term dates, and the term can be broken up between two(2) or more Operation Foster fosters.
Who pays for the food and medical care of the Foster animals?
The Pet Owner is held responsible for all food, supplies, and medical care of the Foster Pet. Operation Foster highly recommends setting up an automatic food and supply delivery through CHEWY.com, PETSMART.com, PETVALUE.com, or Amazon.com. This will ensure the necessary supplies are provided and as a foster, you will not have to wait for reimbursement. Medical or out of pockets expenses can be reimbursed via Venmo, Paypal, check, cash, or a debit/gift card.
Reimbursement for veterinarian costs MUST be discussed with the owner and is covered in our foster agreement.
What if the owner does not supply the food or reimbursement of the expenses?
- Contact the owner immediately about the delay.
- Also, please let Operation Foster no as soon as possible and no later than 30 days so we can investigate the delay to ensure reimbursement.
- If the owner indicates they cannot afford the supplies at any point in time, the foster MUST contact Operation Foster immediately. Do not wait, and do not change the foster agreement terms without having a Operation Foster change of foster term agreement in place.
What if I go away, who takes care of the foster pet?
The pet’s owner is responsible for all pet sitting or boarding charges for their pet, while you are away.
The care and cost of the foster pet should be discussed and agreed upon, prior to travel dates.
What if I have a friend or family care for your pets while I am away?
Can I take the foster pet with me on vacation or traveling?
Does a foster family get paid for fostering a pet?
What if I can’t Foster for the full length of the foster?
What happens if the foster family cannot fulfill the contract of care?
What if there is damage to the fosters’ property, pets, or humans while in foster care?
What if there is an injury or accident involving the pet while in foster care?
What happens if the Owner does not return from their deployment or hospitalization (missing, deceased, or unable to resume care due to physical or mental injury?)
What if the Owner needs an extension to the foster term?
What is the foster term ends and the owner reaches out to me to foster again?
If you are willing to foster again, Operation Foster must be notified, and the owner must complete a new application and a new contract will be sent out for signatures.
If a new contract is not signed, it is considered a private arrangement between owner and foster and not through Operation Foster’s Foster Program.
Pet Owner FAQs
What are the requirements to have an animal placed in your program?
Our program is designed for the following situations:
- The owner is unable to care for the pet for a period of time due to military deployment or those seeking medical care. Owners should check with all friends, family, co-workers, and neighbors first, and use Operation Foster only as the last resort before surrendering their pets to a shelter.
- The pet can not be a puppy or kitten; it must be at least 1 year old.
- The time period is between 6 weeks and 2 years. In this regard, owners must provide a solid date they agree to retrieve their pets by, and proof that they can provide care (housing and food) when they return.
- The Foster Pet must up-to-date on all required shots and dogs and cats must be spay/neutered before entering the Foster Home.
- The owner agrees to cover all costs for their pets’ food, medical care, and damages to Foster’s property, as set forth in the Foster Agreement. Owners have the ability to cap unexpected medical costs at a predetermined amount.
- A state-side Point of Contact must be provided who can make emergency decisions regarding the pet if the owner is unavailable.
- The pet must not be aggressive or destructive, and should a pet bite, scratch, snap at, be destructive or excessively disruptive while in the foster program for any reason, they must be immediately removed.
- The owner is responsible for Pet’s transport to and from the Foster Home. If the pet is a dog going into a foster home with other dogs, or if Operation Foster has any concerns about the pets behavior in a new home, the Owner or someone who knows the animal personally must travel with the pet to the foster home for the pet’s drop-off.
Does Operation Foster offer foster care for pets of military personnel who are not deploying?
YES, as long as the owner’s need for temporary foster care is still military-related (training, PCS, re-assignment) and fulfills all other requirements listed above.
What if I need temporary care for my pet because I need to move out of my apartment or need a job before I can care for my animal?
Operation Foster does not offer foster care for these emergencies due to the unreliable foster completion dates. Operation Foster’s mission is to prevent anyone from having to turn his or her pet over to a shelter, never to see it again, due to the owner’s military service to our country.
Does Operation Foster accept animals nationwide?
Yes. However, your pet must be transported to the Foster Home either by you or a volunteer if this is able to be arranged. If your dog is being placed into a home with another dog, or we have concerns about their behavior in a new home, the owner or someone who personally knows the pet must travel with them to the foster home.
Does Operation Foster offer foster care for those not in the military?
Yes, as long as there is a legitimate medical issue, the pet meets our requirements (above) and the timing is between 6 weeks and 2 years. The medical care needs to be planned in advance or there needs to be temporary housing for the pet before we take them in because we typically need at least 2 or 3 weeks to find a foster. Operation Foster also needs to believe that the owner will be healthy and able to take the pet back into their home at the end of the foster period as we are not an adoption group.
How long does fostering usually last?
Fostering can last between six weeks and 2 years. Operation Foster can also help facilitate and extension if both the owner and foster agree.
Will you adopt my pet to someone who will care for it if I cannot?
We promote life-time, responsible pet ownership and do not permanently re-home foster pets. If you are interested in surrendering your pet, please contact your local rescue group or shelter.
Where else can I go if I don't qualify to have my pet placed in your program?
What shots are required?
- Required core vaccines for dogs: Rabies, DAP; Canine Distemper Virus (CDV), Canine Adenovirus-2 (CAV-2), and Canine Parvovirus (CPV or parvo).
- Combinations shots may be listed as DA2PP, DH
- Required core vaccines for cats: Rabies, Feline Viral Rhinotracheitis (FVR), Feline Panleukopenia (FP), and Feline Calicivirus.
- Combination shots may be listed as FVRCP
- All kittens should have received Feline Leukemia Virus (FeLV)
What if a pet is not spay/neutered, or current on shots?
How soon can my pet be placed in a temporary foster home?
My pet has special needs (takes medication, separation anxiety, etc.) does Operation Foster accommodate special needs animals?
Is there a fee for Operation Foster services and emergency animal foster care assistance?
How often are you in touch with the foster family?
After the initial foster meeting, Operation Foster is in regular contact with the Foster Family to ensure the foster pet is acclimatizing and everything is running smoothly. Unless there is reason to touch base more often, Operation Foster will contact the Foster Families on an occasional but regular basis, checking that the Foster Pet Owner and Foster Family are doing well.
Operation Foster personnel generally work normal business hours. We will try to respond to foster families after hours or during the weekend should an emergency or issue arise.
How do the owner and foster family keep in touch?
What if my family or friends want to check on the health of my pet while I’m away?
Who pays for the food and medical care of the Foster Animal?
What if I can’t Foster for the full length of the foster?
If you have an emergency or the foster pet is not adjusting to the new household, let Operation Foster know and we will look for a new foster.
Some pets have long foster term dates, and the term can be broken up between two(2) or more Operation Foster fosters.
Who pays for the food and medical care of the Foster animals?
The Pet Owner is held responsible for all food, supplies, and medical care of the Foster Pet. Operation Foster highly recommends setting up an automatic food and supply delivery through CHEWY.com, PETSMART.com, PETVALUE.com, or Amazon.com. This will ensure the necessary supplies are provided and as a foster, you will not have to wait for reimbursement. Medical or out of pockets expenses can be reimbursed via Venmo, Paypal, check, cash, or a debit/gift card.
Reimbursement for veterinarian costs MUST be discussed with the owner and is covered in our foster agreement.
Does a foster family get paid for fostering a pet?
What happens if the foster family cannot fulfill the contract of care?
What if there is damage to the fosters’ property, pets, or humans while in foster care?
What if there is an injury or accident involving the pet while in foster care?
What happens if the Owner does not return from their deployment (missing, deceased, or unable to resume care due to physical or mental injury)?
What are the requirements to have an animal placed in your program?
Our program is designed for the following situations:
- The owner is unable to care for the pet for a period of time due to military deployment or those seeking medical care. Owners should check with all friends, family, co-workers, and neighbors first, and use Operation Foster only as the last resort before surrendering their pets to a shelter.
- The pet can not be a puppy or kitten; it must be at least 1 year old.
- The time period is between 6 weeks and 2 years. In this regard, owners must provide a solid date they agree to retrieve their pets by, and proof that they can provide care (housing and food) when they return.
- The Foster Pet must up-to-date on all required shots and dogs and cats must be spay/neutered before entering the Foster Home.
- The owner agrees to cover all costs for their pets’ food, medical care, and damages to Foster’s property, as set forth in the Foster Agreement. Owners have the ability to cap unexpected medical costs at a predetermined amount.
- A state-side Point of Contact must be provided who can make emergency decisions regarding the pet if the owner is unavailable.
- The pet must not be aggressive or destructive, and should a pet bite, scratch, snap at, be destructive or excessively disruptive while in the foster program for any reason, they must be immediately removed.
- The owner is responsible for Pet’s transport to and from the Foster Home. If the pet is a dog going into a foster home with other dogs, or if Operation Foster has any concerns about the pets behavior in a new home, the Owner or someone who knows the animal personally must travel with the pet to the foster home for the pet’s drop-off.
Does Operation Foster offer foster care for pets of military personnel who are not deploying?
YES, as long as the owner’s need for temporary foster care is still military-related (training, PCS, re-assignment) and fulfills all other requirements listed above.
What if I need temporary care for my pet because I need to move out of my apartment or need a job before I can care for my animal?
Operation Foster does not offer foster care for these emergencies due to the unreliable foster completion dates. Operation Foster’s mission is to prevent anyone from having to turn his or her pet over to a shelter, never to see it again, due to the owner’s military service to our country.
How long does boarding usually last?
Will you adopt my pet to someone who will care for it if I cannot?
Where else can I go if I don't qualify to have my pet placed in your program?
What shots are required?
- Required core vaccines for dogs: Rabies, DAP; Canine Distemper Virus (CDV), Canine Adenovirus-2 (CAV-2), and Canine Parvovirus (CPV or parvo).
- Combinations shots may be listed as DA2PP, DH
- Required core vaccines for cats: Rabies, Feline Viral Rhinotracheitis (FVR), Feline Panleukopenia (FP), and Feline Calicivirus.
- Combination shots may be listed as FVRCP
- All kittens should have received Feline Leukemia Virus (FeLV)
What if a pet is not spay/neutered, or current on shots?
How soon can my pet be placed in a temporary foster home?
My pet has special needs (takes medication, separation anxiety, etc.) does Operation Foster accommodate special needs animals?
Is there a fee for Operation Foster services and emergency animal foster care assistance?
Does Operation Foster accept animals nationwide?
How often are you in touch with the foster family?
How do the owner and foster family keep in touch?
What if my family or friends want to check on the health of my pet while I’m away?
Who pays for the food and medical care of the Foster Animal?
What if I can’t Foster for the full length of the foster?
If you have an emergency or the foster pet is not adjusting to the new household, let Operation Foster know and we will look for a new foster.
Some pets have long foster term dates, and the term can be broken up between two(2) or more Operation Foster fosters.
Does a foster family get paid for fostering a pet?
The Pet Owner is held responsible for all food, supplies, and medical care of the Foster Pet. Operation Foster highly recommends setting up an automatic food and supply delivery through CHEWY.com, PETSMART.com, PETVALUE.com, or Amazon.com. This will ensure the necessary supplies are provided and as a foster, you will not have to wait for reimbursement. Medical or out of pockets expenses can be reimbursed via Venmo, Paypal, check, cash, or a debit/gift card.
Reimbursement for veterinarian costs MUST be discussed with the owner and is covered in our foster agreement.
What happens if the foster family cannot fulfill the contract of care?
Operation Foster is a primarily volunteer-run organization and Foster Families are not paid for fostering a pet. The only monetary exchange between Pet Owner and the Foster Family should be funds provided by Pet Owner to cover expenses directly relating to the pet’s care.